At Christian Richard we firmly believe that helping you find the right rental property is a positive outcome for all parties. If you are comfortable and content you have the benefit of a great home and the Landlord will have an occupied property lovingly cared for. We therefore work extremely hard to make sure your new home ticks all the right boxes.


All prospective Tenants should first register with Christian Richard so we fully understand the requirements of your property search. We will then endeavour to source the best possible property for you and, upon acceptance of a tenancy application by the Landlord we will be able to commence the administration of your application. It is at this point that we will require you to pay a Holding Deposit equivalent to one weeks rent to secure the property.

Please be aware that the Holding Deposit is non refundable in the event any prospective Tenant fails the reference checks (as carried out by our third party provider) for any reason. For example but not limited to them having a poor credit score, a bad credit history such as a County Court Judgement (CCJ) or supplying misleading and/or incorrect information.

Tenant Fees

From the 1st June 2019 the Tenant Fee Ban Act came into effect and this requires that only the following permitted fees are to be charged to a Tenant:

  1. the rent;
  2. a security deposit equivalent to a maximum of 5 weeks rent, or 6 weeks on a property with rent over £50,000 per year;
  3. a holding deposit of no more than one weeks rent;
  4. default fee for late payment of rent (after 14 days);
  5. reasonable charges for the replacement of lost keys or security fobs;
  6. charges for an alteration to the tenancy agreement contract, at £50 or reasonable costs incurred if higher, when requested by the Tenant;
  7. payment of costs incurred for the early termination of the tenancy, when requested by the Tenant and mutually agreed by the Landlord and;
  8. payments in respect of the council tax and all other utility accounts.

Right To Rent

At the point of your tenancy application being accepted you must provide Christian Richard with proof of your Right To Rent a property in the United Kingdom. If you are not a UK citizen this will be in the form of a visa issued by the UK Government. You must also provide proof of your identity i.e. your passport or driving license and proof of your current address i.e. a utility bill dated within three months.

Tenancy Security Deposit

A security deposit equivalent to five weeks rent must be paid in cleared funds when you sign the tenancy agreement and this will be held by The Deposit Protection Service (www.depositprotection.com) in their Custodial Scheme for the duration of the tenancy in accordance with the terms of the tenancy agreement.

Deposit Free Option

Christian Richard are pleased to work in partnership with Zero Deposit to offer a deposit free guarantee option for any tenancy. If a Tenant wishes to accept this option they will be required to purchase a Zero Deposit Guarantee for the cost equivalent to one weeks rent. Full details can be found by visiting www.zerodeposit.com. Zero Deposit are the only deposit free option provider that are regulated by the Financial Conduct Authority (FCA) and operate in partnership with Munich Re.

Payment of rent

The first instalment of rent must be paid in cleared funds before you sign the tenancy agreement. Thereafter, rent is payable by standing order instruction (unless agreed otherwise) to arrive on the due date as stated in the tenancy agreement. This will either be paid to the Landlord’s designated bank account or to Christian Richard (if we manage the property on behalf of the Landlord).


The Tenant is responsible for the payment of the council tax, gas, water, electricity and telephone/broadband accounts as well as a Television License at the property during the tenancy term. Ultimately, it is the Tenant’s responsibility to notify the relevant local authority and utility providers that you are moving in and out of the property to ensure the accounts are not in arrears.


It is the Tenant’s sole responsibility to insure their own belongings throughout the tenancy. We can, if you wish, pass your contact details to a third party provider and they can furnish you with a quote for Tenant’s Contents Insurance and Tenant’s Liability Insurance should you wish to protect yourself from accidental damage to the Landlord’s contents. There are other providers of insurance if you wish to source your own policies.

Consumer Protection

Christian Richard are members of the government authorised Property Redress Scheme (www.theprs.co.uk), which will give all our consumers (i.e. the Landlord and/or Tenants) an escalated complaints procedure if you are unhappy with how any complaint has been dealt with by ourselves.